Privacy Policy
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Privacy Policy | Drop by Drop
Learn how Drop by Drop collects, uses and protects information submitted through its Marrakech perfume workshop website.
Privacy Policy
Last updated: September 7, 2026
This Privacy Policy explains how Drop By Drop LLC collects, uses, discloses and protects personal information when you visit dropbydroparfum.com, contact us or reserve a Drop by Drop perfume workshop.
1. Who is responsible for your information?
The website is operated by:
Drop By Drop LLC
30 N Gould St, Ste R
Sheridan, WY 82801
United States
The workshop is provided at:
Rte Sidi Abdelaziz, Marrakech, Morocco, 40000
Privacy contact: contact@dropbydroparfum.com
2. Information we collect
Depending on how you use the website, we may collect:
- Your first and last name.
- Your email address and telephone or WhatsApp number.
- Reservation details, including date, time, number of participants and booking reference.
- Communications and support requests you send to us.
- Transaction information, such as amount, currency, payment status and limited payment identifiers supplied by our payment processor.
- Technical information, such as IP address, browser type, device information, cookie identifiers, pages visited and approximate location.
- Consent choices and information needed to prevent fraud or protect the website.
Complete card numbers and card security codes are processed by Stripe and are not intended to be stored on our website servers.
3. How we use information
We use personal information to:
- Process and manage workshop reservations.
- Confirm payments and send booking confirmations or QR tickets where enabled.
- Contact customers about changes, reminders, cancellations or service issues.
- Provide customer support.
- Maintain accounting, tax, security and transaction records.
- Prevent fraud, abuse, unauthorized payments and technical attacks.
- Improve website performance and understand how the website is used.
- Send marketing communications only where permitted and subject to available opt-out rights.
- Comply with legal obligations and enforce our policies.
4. Legal grounds
Where applicable law requires a legal basis, we process information because it is necessary to perform a contract, comply with legal obligations, protect legitimate business and security interests, or because you have given consent. You may withdraw consent where processing depends on consent.
5. Service providers
We may share limited information with trusted providers that help us operate the service, including:
- Stripe, for secure payment processing and fraud prevention.
- WooCommerce and WordPress service providers, for checkout and website operation.
- Hosting, security, email, communications, analytics and customer-support providers.
- Professional advisers, authorities or other parties where disclosure is legally required.
These providers may process information only for their authorized services and under their own applicable privacy obligations.
6. International processing
Drop By Drop LLC is established in the United States and the experience is provided in Morocco. Some service providers may process information in other countries. Where required, we use appropriate safeguards for international transfers and limit information to what is reasonably necessary.
7. Retention
We retain personal information only for as long as reasonably needed to provide the service, maintain transaction and accounting records, resolve disputes, prevent fraud and comply with legal obligations. Different categories of information may have different retention periods.
8. Cookies
The website uses essential cookies and may use preference, analytics and marketing cookies. More information is available in our Cookie Policy. Where required, non-essential cookies are used only after consent.
9. Your choices and rights
Depending on your location, you may have rights to request access, correction, deletion, restriction, portability or objection to certain uses of your personal information. You may also withdraw consent and unsubscribe from marketing communications.
To submit a privacy request, email contact@dropbydroparfum.com. We may need to verify your identity before completing the request. Some information may be retained where required for legal, security, accounting or dispute purposes.
10. Security
We use reasonable technical and organizational measures designed to protect personal information. No online service can guarantee absolute security, and customers should protect their own devices and account information.
11. Children’s privacy
Reservations for minors must be made by a responsible adult. We do not knowingly request unnecessary personal information directly from children. If you believe a child has submitted personal information improperly, contact us.
12. Third-party links
Our website may link to third-party websites or services. Their privacy practices are governed by their own policies, and we are not responsible for their independent content or practices.
13. Changes to this policy
We may update this Privacy Policy. The latest version and effective date will be published on this page.
14. Contact
Email: contact@dropbydroparfum.com
Phone / WhatsApp: +212 660-613962